Social Rating
4.5
Management Rating
3.0
Quality Rating
4.0

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Average Rent
425
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Property Address

  • Address : 745 N 400 E, Provo, UT 84606, USA
  • State : UT
24
Apr 26, 2023
Will nickel and dime you, Run down, Poor management
I am sad to write this review. Monticello used to be a pretty decent place to live. They were recently acquired by Redstone and things have gone completely downhill since. Things to consider before moving here. -Management will not follow up on fix requests. -Regardless, you must pay out of pocket to

fix things like light bulbs or they will charge you up to 75 dollars for a failed cleaning check. -They just recently doubled their pricing and added a tier element to it so that rent because more expensive as more people move in. -The apartments/houses Monticello owns are outdated and falling apart. As said before, they are not doing anything to fix that. You get what you get. -You have the privilege of paying around 4 dollars or more for a single wash of clothes. -Management has absolutely no respect or care for their tenants. Several times during my contract management sent out mass emails to everyone verbally attacking and/or doxing an apartment or tenant for small things. Luckily, this never happened to me. Extremely distasteful. (If anyone higher up sees this, please consider hiring a new manager of these apartments. She has destroyed your brand.) -There is no good parking options. There are two small parking lots but a pass is extremely expensive and the lot is full 99% of the time. You are right next to campus so street parking is not much of an option either. Prepare to park 2-3 blocks away from your apartment. The bright side is that many of the rooms will be vacant this summer. Everyone is moving out because of the issues. If you'd like to help Redstone hit their bottom line, Monticello is the place to go.

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Management
1.0
Lisette, shes the worst manager I have ever seen. Avoid her and Monticello at all costs.

Redstone would be smart to remove her if they want to save this property.

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Quality
1.0
The apartments are run down and management expects YOU to pay for things like light bulbs.

If not, they will charge you 75 dollars for not fixing their stuff regardless.

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Robyn 19
Sep 08, 2021
Worth the money, Safe, 10/10 would recommend
I LOVE Monticello! It is cheap, close to campus, the ward is THE BEST, and as far as management goes, it is pretty solid.

Management
3.0
Slow to respond sometimes and lack of communication but they do get things done

Quality
5.0
Super close to campus and pretty cheap

22
Jun 15, 2021
Worth the money, Safe, Younger crowd
Good place. You get what you pay for. Can’t beat the location. Kinda old

Management
3.0

Quality
3.0

Jordan 20
Feb 13, 2021
It's a great place to live, super close to campus, a cool ward. It's not the fanciest place and they haven't been updated in a long time. The complex consists of different types of buildings, so utilities vary depending on which one you live in, as well as your monthly

usage. There isn't enough parking for everyone who wants a space, and some of the apartments don't have AC. The owners are fairly good at taking care of things in a timely manner. It's the closest you can get to campus for the cheapest price.

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Management
3.0

Quality
4.0

Katy 21
Feb 12, 2021
I have really enjoyed this apartment. They have both underground and above ground parking, I don't remember the price for it, but I do remember it being fairly cheap. Another thing I like about this apartment is that most of your ward is in the 24 apartments surrounding it. The

boys and the girls are super close so it isn't hard to be social. It sort of just has a community feel to it.

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Management
3.0
Pretty fast at repairs quickly. Pretty easy to get a hang of. We had our water

heater break though and it took them a couple of days to get to it... which wasn't fun.

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Quality
4.0
For a girls apartment this place is great! so much storage, honestly more then I use.

The kitchen is pretty nice and large too. Only problem is that the heating in the winter isn't great in the living room and kitchen. Basement apartments don't have a swamp cooler or AC so that is less fun too.

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