Alpine Village

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Member Since: 1 year

Details

Last Updated On: October 16th, 2023 at 11:07 am
Management Rating
3.4
Quality Rating
3.7
Average Rent
558
Top Tags
Property ID:PT-2840-AXZR

Features

  • Furnished
  • Gym

Similar Listings

Anonymous 21
Nov 30, 2023
Worth the money, Great location, Safe
Lots of activities. Clean, organized and a great place

Management
5.0
They will take care of any problem you need if you notify them through the resident

portal

see more
Quality
5.0
Clean apartments and nice living space and kitchen

Anonymous 19
Nov 03, 2023
Great location, 10/10 would recommend, Responsive management

Management
5.0
Management hasn't failed to respond fast and take care of every little and big thing we

need. (we requested to fix our TV and the replaced it with a brand new one) it's so great.

see more
Quality
4.0
There is a lot of storage under the bed and in the closet. There are also

selves in the bathroom for some storage. Other than that there isn't a ton but It's for sure enough !

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Anonymous 22
Aug 28, 2023
Poor management, Would not live here again, Will nickel and dime you
If you have any other choice, take it over Alpine Village. I would not ever recommend living here to anyone. They need a serious overhaul of how they manage the place , because honestly it’s ridiculous and theft. They are taking advantage of college students just because they can. They

hike prices up for no reason whatsoever. The amenities are always down. They are horrible at communicating with tenants. It takes an act of God to get them to respond to messages and to actually answer their phones. The only way to get a response quickly is to go into the office and speak to someone. Even then, you will be lied to over and over again because the next time you talk to someone, you will be told something completely different than before. Alpine Village are liars and thieves. They’re incompetent at best. My experience there was the worst time in my entire life. I was first told a parking pass was included in the contract I bought , which was a lie. When I moved in, I had to park 15-20 minutes away and walk in the snow until a parking pass became available. The way they charge for utilities is ridiculous. You’re essentially paying utility usage for the entire complex and not just for your apartment. Cleaning checks are an absolute joke. They’ll penalize you for one thing one time and then won’t for the very same thing the next time. Don’t even get me started on the ridiculous monthly fees that are added on top of your monthly rent. Moving out was the worst experience. They will nickel and dime you over everything in retaliation for moving out. They tried to make me pay for damages a previous tenant caused, tried to say I didn’t turn my keys in and charge me for them when I turned them into the office in person. Apparently they had a substitute from another property that day and they tried to say that person’s incompetence was somehow my fault. Then they charged me for utilities after I moved out and claimed I still owned the contract and was responsible for those charges. Absolutely ridiculous and pathetic. Do not even try to bring concerns up to management because they won’t do anything about it. This review won’t mean anything to them, but at least this may keep someone else from having to go through the hell I have had to. Read all of these negative reviews for what there are. This place is truly horrendous and they are not an exaggeration of what your experience will be like if you live here. Avoid living here at all costs. Living in a tent would be a far better option.

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Management
1.0
Management here is the absolute worst. They are liars and thieves . You can’t trust any

of the office staff or anything they tell you. You will get different answers every time you talk to someone and each time you will be lied to. Good luck getting them to answer their phones or respond to messages.

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Quality
1.0
Not worth a single penny

Anonymous 21
Aug 21, 2023
New, Safe, Great location
great place and location would recommend to anyone looking for a fun place that’s in central provo

Management
3.0
the management is nice and respectful, but sometimes not responsive and don’t rush to help.

Quality
4.0
the apartments are clean and nice.

Anonymous 22
Jul 12, 2023
Will nickel and dime you, Overpriced, Poor management
I initially left a pretty positive review of this place when I first moved in, but after living here for almost a full year my experience has been quite different. They advertise having a soda machine in the clubhouse, and while there is a machine there it has not worked

since the second or third week of living here. They also advertise a pool which has only been open for about half of my time here. At time of writing this, there has not been a working elevator in my building for over a month. No communication has been sent about the timeline of fixing the elevator, but management has decided that now would be a great time to remodel their already quite nice office space. I guess having walls a different color is more important than residents having the ability to use an elevator to get your groceries to your room on the 5th floor.

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Management
1.0
awful. they have signs posted around the pool stating that it closes at 10PM, but people

are regularly in the pool shouting at each other and generally causing a disturbance well past 2 AM. when asked about this, management advises that you call the police about a noise complaint, but the police rarely arrive within 45 minutes to a non-emergency situation such as this. also, they need to be able to register a certain level of noise (in DB) from the street to be able to do anything about it, and due to the rather large building between the pool and the street, such noise levels being registered from the street is virtually impossible

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Quality
1.0
the main office and the hall outside it is always spotless. as long as you are

okay with the rest of the property never being cleaned at all then this place is great. about 10 months ago someone threw up in the southernmost staircase in building A and it was never cleaned. you cans still climb that staircase and see the stain left by it.

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Monet 19
May 24, 2023
10/10 would recommend, Responsive management, Great location
My time at alpine village was AMAZING! Super social and so much fun! If you need anything management is always available, very helpful and fast!

Management
5.0
Management is so quick to help!

Quality
5.0
The apartment complex is very clean. They take care of the complex’s very well!

Anonymous 19
May 10, 2023
Worth the money, 10/10 would recommend, Best in town
Tons of social activities and fun events!

Management
5.0
Very involved

Quality
5.0
Super nice and clean!!

Kayla 23
May 03, 2023
10/10 would recommend, Responsive management, Best in town
Alpine has been the BEST for me. They're always doing something fun, they always have treats and drinks in the showroom that are free to anyone. They know you by name and always are so welcoming. They have fun things in the clubhouse they also throw parties and take feedback

very well. They just got brand new management that is SO much better than the last. They follow through with everything and actually are actively making changes to the things the residents are wanting! If you see bad reviews for them, it was probably because of the old management. I've heard nothing but good things about the new one and I have noticed an immediate change with all of the past issues.

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Management
5.0
They just got brand new management and they are AMAZING. Management is SO responsive and also

so inviting. They know me by name and is always willing to help even when I don't have the best questions, they're always answering the phone on like the second ring.

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Quality
5.0
Anytime I put in any maintanance request or talk to the office about improvements they're on

it RIGHT away. They are very aware of peoples wants and they have been following through so much better since getting the new management.

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20
Apr 17, 2023
Great location, 10/10 would recommend, Responsive management
Super great place to live! Great amenities, cool people, great location (a mile from campus, 2 minute walk to a CVS and a bunch of restaurants).

Management
5.0
Management is awesome! Maintenance is also super quick, if anything is wrong it will be fixed

within a day or two.

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Quality
5.0
Apartments are clean and have storage, a lot of them have brand new tvs in living

room

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19
Apr 09, 2023
New, Safe, Overpriced

Management
3.0
fake

Quality
5.0
clean but overpriced

21
Apr 05, 2023
Great location, Overpriced, Would not live here again
I loved the people I lived with and my ward. The management was not very good and everything seemed to cost something that I wasn't aware I had to pay. Parking was good though, I could always find a place to park underground.

Management
2.0
Management, not so good. They were friendly if you talked to them in person, but slow

to respond to anything else.

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Quality
3.0
A lot more roomy than I had originally thought. I have a lot of things and

had no problem of storing. Apartments were clean and only minimal damage.

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19
Mar 11, 2023
10/10 would recommend, Great location, Responsive management
Amazing location, close to everything, and friendly atmosphere.

Management
4.0
Management is very workable and very friendly. They are willing to help no matter what the

problem is.

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Quality
4.0
Plenty of storage, and very clean.

19
Mar 01, 2023
Poor management, Would not live here again, Overpriced

Management
1.0
management is horrendous as they do not communicate with residents and overcharge for utilities. They overcharge

for everything. If I could give them zero stars I would

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Quality
1.0
When I moved in the apartment was nasty, the previous residents failed their final cleaning check

and it seemed like the cleaners did not attempt to fix anything. My bathroom wall is peeling off and the drains clog all the time

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22
Jan 24, 2023
Younger Crowd, Best in town, Safe
It is kinda expensive, but they don't bull crap you, you get a lot of pretty nice amenities and the management there is pretty fast for fixing stuff, if you post thought the online portal they have or through the app you can guarantee any problems be fixed within the

week and if it's urgent, within the day

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Management
5.0
The management are super friendly and responsive

Quality
5.0
The apartments are clean, there is a cleaning check once a month and every so often

management will clean the hallways

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anuj 34
Dec 06, 2022
Would not live here again, Run down, Safe
sad

Management
4.0
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Quality
4.0
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anuj 34
Dec 06, 2022
Inconvenient location, Will nickel and dime you, New
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Management
4.0
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Quality
2.0
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Subrata 24
Oct 20, 2022
Run down Inconvenient location Safe
QAWS

Management
3.0
AWSD

Quality
3.0
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Subrata 45
Oct 18, 2022
Dating potential Great location Strange crowd
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Management
5.0
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Quality
5.0
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Subrata 24
Oct 18, 2022
Best in town Nothing to write home about Upscale
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Management
3.0
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Quality
2.0
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Subrata 123
Oct 18, 2022
Worth the money, Safe, 10/10 would recommend
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Management
3.0
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Quality
3.0
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Anshul 26
Oct 14, 2022
Would not live here again Responsive management Best in town
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Management
1.0
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Quality
3.0
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jaron 21
Sep 30, 2022
Worth the money, Responsive management, Dating potential
the apartment is very updated and well kept. management is responsive and is willing to help you out. amenities are fantastic - pool, clubhouse with soda fountain, pool table, ping pong, gym. only a 10 minute walk from byu campus. overall i give this place a 10/10!

Management
5.0
management is very professional and is willing to help with whatever you need.

Quality
5.0
apartments are very clean upon moving in. storage is very good as well. and apartment is

pretty updated and not old.

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Ian 21
Sep 28, 2022
Great location, Overpriced, New
Alpine village is a really social place and has great people living there. I’ve enjoyed my overall experience, but it is a little bit pricy.

Management
3.0
When I first got in, the apartment was dirty, the stove was broken, and the sink

was leaky. It took them about 2 weeks to get that sorted out, but after that everything has been smooth sailing.

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Quality
3.0
The beds are kinda the worst, so buy a memory foam pad. The apartment was also

dirty when I moved in. However, it’s a nice place overall.

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Eli 21
Sep 28, 2022
Worth the money, Younger Crowd, Responsive management
Great place to live! Good people, nice apartments, good management, etc. Below ground parking is super nice.

Management
4.0
Management is great. Pretty responsive and easy to work with.

Quality
4.0
The apartments are nice and new. Not super clean when we moved in though.

Jon 21
Sep 13, 2022
Safe, Great location, Responsive management
It is a bit expensive at $541 per month (extra $40 per month for underground parking) but overall I'd say it is worth it. you get your own room, 2 bathrooms to 4 residents, laundry in each apartment, and a kitchen. I also just learned we have direct TV so

I've been watching the football games each week using that. My only complaint is that the mattress isn't great but it's bearable.

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Management
4.0
I haven't needed to contact management much but I've usually gotten a response within a day

when I text them.

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Quality
5.0
apartment was clean when I moved in. desk broke as soon as I put something on

it (missing screw) but it was fixed within 2 days so repair team is excellent.

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Sara 20
Sep 13, 2022
Younger Crowd, Inconvenient location, Responsive management
Alpine village is overpriced for the location. But is very social and has a gym! Very convenient!

Management
4.0
Management helps a lot!

Quality
2.0
Very similar to the village apartments. Less convenient location.

Mason 20
Jul 19, 2022
Great location, Would not live here again, Will nickel and dime you
Not the greatest and they have many ridiculous rules.

Management
4.0
Management is great.

Quality
2.0
The rooms are incredibly small and dated. They increased their rent prices and I don’t think

it is worth $600 a month. Good location, but poor quality.

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Subrata 23
Jul 11, 2022
Worth the money, Safe, 10/10 would recommend
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Management
4.0
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Quality
3.0
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test 23
Jul 11, 2022
Worth the money, Safe, 10/10 would recommend
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Management
3.0
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Quality
3.0
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Maddie 22
Jun 24, 2022
Poor management, Overpriced, Would not live here again
I loved the roommates I lived with during my stay at alpine but the management made my decision easy about renewing.

Management
1.0
(I lived here a year ago but this was my experience) When I first signed my

lease I bought a parking pass to go with it (we’re told they had several available, had confirmation email, payment receipt and everything). When I went to move in they had my key but no parking pass for me. They over sold parking passes they had available and decided to put me on a wait list (without telling me) where I was then told I would have to park my car somewhere else until a pass opens in October (at the latest with where I was at on the wait list). I had to spend three months dodging Provo parking authorities, and having to pay several parking tickets because there is no free parking in Provo the spots alpine provided as “free parking” was the parking in front of the football stadium that is always full of cars (especially in the fall with their season going on. I got no compensation for the tickets I received or the first month I actually got my pass. Management will literally up charge you for your utilities usage. Their excuse is it’s based on floor usage not per unit like it’s implied in the lease agreement. We found that out because out of four of us 2 would be in the apartment during the winter holidays but worked/ had other classes going on and were barely home. We when we signed the lease we were quoted that usage wouldn’t go more than 80$ a month. We were charge $106 each for the month no one was hardly home for and was told it was because “our floor had a lot of usage that month.” They will take forever to respond to your emails/ texts. Honestly the only good thing about is their maintenance team. Whenever we had a problem/ issue they came over right away to get it fixed and come over periodically to make sure everything was still working okay.

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Quality
3.0
The apartment is one of the nicer student housings in the area but I don’t think

it’s worth the price and headache of living there because of the management team.

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$565/Month
Year Round

Alpine Village

Men or Women · Private Room
4 People · 4 Bed · 2 Bath
Contracts Available: 100

Custom info

Complex Amenities
Heating/AC, In-unit Washer and Dryer, Sufficient Storage, TV, Well-Furnished, Wifi
In Unit Ammenities
Clubhouse, Gym/ Fitness Area, Hot Tub, Sufficient Parking
Office Hours
<p class="font_8">Mon - Thurs: 10am – 6pm<br>Fri: 10am – 4pm<br>Sat: 10am – 3pm<br>Sun: Closed</p>
State
UT
Contracts Available
0
Walk to Campus
21
Complex Phone Number
8016236093
Complex Website
Link
Average Total Cost
558
Overall Rating
3.7
Convinence Rating
3.7
Social Rating
3.8
Management Rating
3.4
Application Link
Link
BYU Reference
e0695e21-da15-4022-9a19-18bc48339274
UVU Reference
1ae07045-3280-49a5-8ae4-f82ab4e3576d
Gender Specific
Both
Complex Respond Access User
3843
City
Provo
Walk to Campus 2
85
Drive to Campus 2
12
Walk to Campus 1
21
Drive to Campus 1
7
Property Priority
0
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